Your Privacy Matters

At Compact, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or purchase our products.

Information We Collect

We may collect information such as your full name, phone number, email address, delivery and billing address, order and purchase details, payment-related information, customer support communications, and information about how you use or browse our website, including cookies and similar technologies.

How We Use Your Information

We may use your information to process and deliver your orders, communicate with you about your orders, provide customer support, handle returns, exchanges and refunds, improve our website, products and services, prevent fraud or misuse, send important notifications, and provide promotional offers or marketing communications where permitted.

Sharing of Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers, including courier and delivery companies, payment providers, website, hosting, analytics and technology providers, and customer support or other business service providers, where required to operate our business and provide services to you.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better browsing experience. You may disable cookies through your browser settings, but some website features may be affected.

Data Security

We use reasonable security measures to protect your personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We may retain your information for as long as necessary to fulfill orders, provide customer support, maintain business records, comply with legal requirements, and resolve disputes.

Marketing Communications

You may opt out of promotional or marketing communications by contacting us or using the unsubscribe option where available.

Third-Party Links

Our website may contain links to third-party websites. Compact is not responsible for the privacy practices, content or policies of third-party websites.

Children's Privacy

Our services are not intentionally directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

Your Rights

Depending on applicable law, you may have rights to access, correct or request deletion of your personal information.

Contact Us

Compact
Phone / WhatsApp: 0321-8669862
Email: mycompactofficail@gmail.com

Our Commitment

At Compact, we want you to be satisfied with your purchase. If you receive a wrong, damaged or defective product, or experience a genuine product quality issue, please contact our Customer Support team as soon as possible.

Return & Exchange Conditions

Products must generally be unused and unopened, in their original packaging, with seals and labels intact and all included accessories present.

Wrong Product Received

If you receive a product different from the one you ordered, please contact Customer Support. After verification, the correct product will be provided at no additional cost where the error is confirmed to be from Compact.

Damaged or Defective Product

If your parcel or product arrives damaged or defective, please contact our Customer Support team. We may request clear photos or videos to verify the issue. If the issue is confirmed to have occurred during delivery or due to an error by Compact, a replacement or exchange may be provided.

Opened or Used Products

Opened or used skincare products are generally not eligible for return or exchange unless the product is confirmed to be defective or the wrong product was sent.

Change of Mind

Returns or exchanges due to change of mind, ordering the wrong product, or simply no longer wanting the product may not be accepted.

Refunds

Approved refunds depend on the original payment method and are processed after the returned product has been received and inspected.

Return & Exchange Request

To request a return or exchange, please provide your order number, name, phone number, reason for the request, and photos or videos where applicable.

Return Shipping

If the issue is confirmed to be caused by a Compact error, Compact will bear the applicable return or replacement shipping cost. For other approved requests, applicable shipping charges may be payable by the customer.

Contact Us

Compact
Phone / WhatsApp: 0321-8669862
Email: mycompactofficail@gmail.com

Fast Delivery Across Pakistan

Compact aims to provide fast and reliable delivery across Pakistan through trusted courier partners.

Wrong Product Received

If you receive a product different from the one you ordered, please contact our Customer Support team immediately so we can review and resolve the issue.

Compact Delivery Error

If a delivery or product mistake is confirmed to be from Compact, there will be no additional charges for the correction, replacement or applicable return process.

Returned Products

Any product returned under an approved return or exchange request must generally be unused, unopened and in its original packaging, with seals, labels and included accessories intact.

Customer Support

For delivery-related concerns, wrong products or other order issues, please contact us:

Compact
Phone / WhatsApp: 0321-8669862
Email: mycompactofficail@gmail.com

Welcome to Compact

Welcome to Compact. By using our website or purchasing our products, you agree to these Terms & Conditions.

General Terms

These Terms & Conditions apply to all visitors, customers and users of the Compact website. Compact may update these terms without prior notice. Updated terms become effective when published on the website.

Products & Product Information

We make reasonable efforts to provide accurate product descriptions, images, ingredients and prices. However, packaging, colors and product appearance may vary. Compact reserves the right to correct errors, inaccuracies or omissions in product information.

Prices & Payments

Prices are displayed in Pakistani Rupees (PKR) unless otherwise stated. Prices, discounts, promotions and special offers may change without prior notice.

An order is considered confirmed once it has been placed and confirmed by Compact. Payment information may be processed through applicable payment service providers.

Orders

Customers are responsible for providing accurate name, phone number, email address, delivery address and city information.

Compact is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Compact reserves the right to cancel or refuse an order in cases including incorrect pricing, product availability issues, suspected fraud, incorrect information or other legitimate business reasons.

Shipping & Delivery

Compact delivers across Pakistan. Delivery time may vary depending on location, courier operations, weather conditions, public holidays and circumstances outside our reasonable control.

Once an order has been handed over to the courier, delivery is subject to the courier's applicable procedures and operational conditions.

Wrong Product Received

If you receive a product different from the one ordered, please contact Compact Customer Support. If the mistake is confirmed to have been made by Compact, the correct product will be provided at no additional cost, subject to applicable return conditions.

Returns

Products eligible for return must generally be unused, unopened, in their original packaging, sealed and undamaged, with labels and included accessories intact.

Opened, used, damaged or altered products may not be eligible for return. Please refer to our Return & Exchange Policy for applicable conditions.

Promotions & Offers

Compact may run campaigns, discount codes, bundles, giveaways and other promotional offers. Each promotion may have its own terms, eligibility requirements, validity period and exclusions.

Compact reserves the right to modify, suspend or cancel promotions where necessary. Discount codes cannot be exchanged for cash unless specifically stated.

Skincare Product Responsibility

Compact products are cosmetic and skincare products. Customers are responsible for reviewing product ingredients and usage instructions before use.

A patch test is recommended before using skincare products, and customers should consult a qualified professional where appropriate. Individual skincare results may vary from person to person.

Website Use

You may not use the Compact website for unlawful purposes, unauthorized access, copying or misuse of website content, submitting false or fraudulent information, interfering with website operation, or attempting to compromise website security.

Compact may restrict or terminate access to the website where necessary to protect the website, business or users.

Intellectual Property

The Compact brand name, logo, product images, descriptions, graphics, website design, text and marketing materials are owned or licensed by Compact.

No content may be copied, reproduced, distributed or used for commercial purposes without prior permission from Compact.

Third-Party Services

Compact may use third-party services including courier companies, payment providers, website service providers and other business partners. These third parties may have their own terms and conditions.

Compact is not responsible for matters that are outside its reasonable control or governed by third-party services.

Limitation of Liability

Compact makes reasonable efforts to maintain website availability and provide its services. However, Compact is not responsible for delays, interruptions, technical issues, courier delays or events outside its reasonable control.

To the extent permitted by applicable law, Compact will not be responsible for indirect or consequential losses arising from use of the website or services.

Privacy

Your use of our website and the handling of personal information are also subject to our Privacy Policy.

Contact Us

Compact
Phone / WhatsApp: 0321-8669862
Email: mycompactofficail@gmail.com

Agreement

By using the Compact website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.