Terms & Conditions

Terms & Conditions

Welcome to Compact. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all visitors, customers, and users of the Compact website.

Compact reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will be effective once published on this page.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, ingredients, prices, and other information displayed on our website are accurate and up to date.

However, product packaging, colors, appearance, or other details may occasionally vary from the images shown on the website.

We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time.

3. Prices & Payments

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Compact reserves the right to change product prices, discounts, promotions, or offers at any time without prior notice.

An order is considered confirmed once it has been successfully placed through our website and/or confirmed by our team.

4. Orders & Order Confirmation

Customers are responsible for providing accurate and complete information when placing an order, including:

  • Full name

  • Phone number

  • Email address

  • Complete delivery address

  • City and other relevant delivery information

Compact is not responsible for delays, failed deliveries, or additional issues resulting from incorrect or incomplete information provided by the customer.

We reserve the right to cancel or refuse an order in cases including, but not limited to, incorrect pricing, product availability issues, suspected fraudulent activity, or incorrect customer information.

5. Shipping & Delivery

We provide delivery services across Pakistan through trusted courier partners.

Delivery times may vary depending on the customer's location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Once an order has been handed over to the courier, delivery is subject to the courier company's delivery procedures and timelines.

6. Wrong or Incorrect Product

If you receive a product different from the one you ordered, please contact our Customer Support Team as soon as possible.

If the mistake is confirmed to be on our end, Compact will arrange the correct product at no additional cost, subject to our return conditions.

7. Returns & Product Condition

Products eligible for return must be:

  • Unused

  • Unopened

  • In their original packaging

  • Sealed and undamaged

  • Accompanied by labels and accessories, where applicable

Products that have been opened, used, damaged, or altered may not be eligible for return.

For complete details, please refer to our Shipping & Delivery / Return Policy.

8. Promotions & Discounts

Compact may offer promotional campaigns, discount codes, bundles, giveaways, or other special offers from time to time.

Promotional offers may have specific terms, eligibility requirements, validity periods, or product exclusions.

Compact reserves the right to modify, suspend, or cancel any promotion without prior notice.

Discount codes cannot be exchanged for cash unless explicitly stated.

9. Skincare Products & Customer Responsibility

Compact products are intended for cosmetic and skincare use.

Customers should carefully review the product ingredients and usage instructions before use. If you have known allergies, sensitivities, or specific skin concerns, we recommend performing a patch test and consulting a qualified professional where appropriate.

Individual skincare results may vary from person to person. Compact does not guarantee that every product will produce the same results for every customer.

10. Website Use

Customers agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to the website or its systems

  • Copy, reproduce, or misuse website content without permission

  • Submit false, misleading, or fraudulent information

  • Interfere with the normal operation or security of the website

Compact reserves the right to restrict or terminate access to the website where misuse or violation of these Terms & Conditions is identified.

11. Intellectual Property

All content available on the Compact website, including but not limited to:

  • Brand name and logo

  • Product images

  • Product descriptions

  • Graphics and designs

  • Text and website content

  • Marketing materials

is owned by or licensed to Compact and may not be copied, reproduced, distributed, or used commercially without prior written permission.

12. Third-Party Services

Compact may use third-party service providers, including courier companies, payment providers, website service providers, and other business partners.

The availability and performance of third-party services may be subject to their own terms and conditions, and Compact is not responsible for circumstances outside its reasonable control.

13. Limitation of Liability

Compact will make reasonable efforts to provide accurate information and reliable services. However, we are not responsible for delays, interruptions, technical issues, courier delays, or other circumstances beyond our reasonable control.

To the extent permitted by applicable law, Compact shall not be liable for indirect or consequential losses arising from the use of our website or products.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Compact
Phone & WhatsApp: 0321-8669862
Email: mycompactofficail@gmail.com

By using our website or placing an order with Compact, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.